Question 1

What exactly does Plavion do?

Accepted Answer

You tell us where you're traveling from, where to, your dates and travelers — and our AI searches the live internet for the cheapest transport and the cheapest places to stay. You get two separate lists ranked by price, never bundled packages, so you can mix and match freely.

Question 2

Do I book my trip through Plavion?

Accepted Answer

No — every option comes with a direct booking link to the source site (the airline, bus company, Booking.com and so on). You book there yourself at the source price. Plavion never adds a markup and never handles your trip payment.

Question 3

What's the difference between a quick scan and a deep search?

Accepted Answer

A quick scan (2 credits) is a fast look at the best options for your trip. A deep search (10 credits) is a thorough AI research session that digs through many more sources for both transport and stays — it takes a few minutes and finds deals a quick scan can miss.

Question 4

How do credits work and what do they cost?

Accepted Answer

Searches spend credits: 2 for a quick scan, 10 for a deep search, 5 to load more options. You get 10 free credits when you sign up and verify your email. After that, top up from €4 or subscribe from €5/month — subscribers get fresh credits every month.

Question 5

Are the prices real and up to date?

Accepted Answer

Yes — every search runs live on the internet at the moment you ask, so prices reflect what the booking sites show right then. Fares and room rates can change quickly, so the final price is always the one you see when you complete the booking at the source site.

Question 6

What happens if a search fails?

Accepted Answer

If a search can't finish, your credits are refunded automatically — you only pay for results. And if you repeat the same search shortly after, we serve the recent result for free instead of charging you again.

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